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I'm an amateur seamstress and became a customer of City Sewing when I bought my Juki. I get everything there now; Robin is endlessly patient, shares his expertise and helps me resolve problems every time. I would never consider going anywhere else. Even today, he helped me fix my old iron and got me set up with a decent new one. Thank you again!
Robin was simply fantastic. I appreciate someone who can address an issue, apologize, and IMMEDIATELY make a customer feel like she is the most important person in the world. He diagnosed my problem, called Bernina to order a necessary part, and gave me a realistic estimate of time and price. I wouldn't hesitate to bring any sewing machine needing repair to him...although
Wonderfull customer service. My stepdaughter's sewing machine was missing a part that I had no way of figuring out how to replace, so I called up City Sewing. he was very friendly, and knew exactly what screw it needed. The part was $2, but he wouldn't even let me pay for it. So kind I will definitely be back for all our future sewing repair needs Highly recommend City Sewing!